After-hours calls
Luna answers when the front desk is closed, qualifies the caller, books the appointment, and escalates exceptions.
Solutions
Three revenue leaks. Three managed operators.
ReplyStats turns missed calls, stale DMs, and dead lead lists into booked appointments with Luna, Iris, and Rex.
Managed daily
Live in 7 days
Weekly reporting
What gets fixed
Slow message response
Iris responds across chat, SMS, social, and web forms while intent is still fresh.
Dead CRM follow-up
Rex segments old leads, starts useful conversations, and reactivates customers without distracting staff.
How the solution runs
- We map the leak, the offer, the channels, and the handoff rules.
- A managed candidate is customized to your services, pricing, locations, and escalation policy.
- Weekly reporting shows handled conversations, booked appointments, deposits, and recovered revenue.