Coverage
Calls answered, messages handled, response times, and unserved windows.
Reply Stats Department
Reporting that shows what the operator actually recovered.
The Reply Stats Department turns conversation activity into a plain performance trail your team can audit.
Managed daily
Live in 7 days
Weekly reporting
Report fields
Conversion
Qualified leads, appointments booked, deposits collected, and follow-up needed.
Recovery
Dead leads reactivated, revenue influenced, and lost-opportunity reasons.
Why it matters
- Owners can see whether the placement pays for itself.
- Managers can spot channel, staffing, and script problems.
- Marketing can separate lead quality from follow-up failure.